IT Services For Central Ohio Businesses:

Feeling Like You've Outgrown Your Current IT Service Provider?

No other IT consulting firm in Central Ohio can touch our fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way you want them to.

We’ll manage all of your IT services for a flat-rate fee.

Let us help with your everyday hourly IT needs.

Our experts can fix your issues with ease and speed.

Prevent disasters from ruining your company.

4 Big Reasons Why Businesses In Central Ohio Outsource Their Computer IT Support To Us:

Customized Support
We customize a support strategy specifically for your business and needs. We are not selling just one solution and trying to fit everyone into it.

Direct Contact With Technicians
We look for technical and personality matches between you and our people. We provide direct contact to them as well as backup and account management, to reduce the amount of time and effort to engage.

Industry Knowledge
We’re not just a company of technicians. We have expertise in most industries, businesses and organizational styles. That depth gives us insight into how technology and business match up best for you.

Relationships Outside Of Our Company, Call Us If You Need Anything
We provide connections to our customers for goods and services we might not provide. Our list of friends, partners and vendors has been acquired from over 30 years of working on broadly scoped projects and life experiences.

“You said to call if I needed ANYTHING, I need a cow.” The Franklin account manager who got that call immediately asked “What kind of cow?” Laughing, he said, “Two-year-old Jersey milker.” She called another Franklin person who lived in a rural area who said that there was a herd of Jersey’s up the road from his house, he had a truck and trailer and the farmer would loan him one. Within 20 minutes, she asked the client, “Where do you want the cow?” There’s more to the story, but this happens routinely in Franklin.

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Michael Castrodale

Franklin Computer Services Group: trusted computer support for businesses throughout Central Ohio – Let us help you today!

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with Franklin Computer Services Group’s managed services, network solutions, IT support and more.

With Franklin Computer Services Group solving your IT issues, you can:

  • Start using your time wisely – with the basics of your company all under control, you can focus on more profitable ventures for your company.
  • Save capital for important projects  – with our flat-rate IT and managed services, you’ll save cash every month that would have been otherwise used for your technology breakdowns.
  • Enjoy exemplary uptime – don’t worry about your network being down at awkward times anymore. With Franklin Computer Services Group’s 24/7 monitoring, you can trust your network will be running when you need it.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

So, if your company is in Central Ohio, Franklin Computer Services Group can help you today.

See what other business owners are saying about us…

Satisfaction Guaranteed!

Responsive service, greater data security, fewer system related problems our staff has to deal with, and the excellence of support and the positive attitude of the Franklin team is unmatched!

If you’re not sure about your IT Support company, you’ll be glad you picked Franklin!

Scott Marier Executive Director
Westerville Area Resource Ministry

Get some rest, Franklin’s got it!

Reliability: I don't have to spend my time trying to fumble through trouble shooting. Our Franklin Tech guides me through things quickly or he logs in remotely to do the work in the background. I feel very confident that if or when we have a computer issue it will be resolved quickly. Our Franklin Technician is easy to reach when we need something. He has experience with our industry and he is able to help us stay current with our HIPAA IT requirements. They help keep us up to date on our hardware and software without pressuring us to buy unneeded equipment. They are very responsive to our IT problems, we have never had any period of time when our system is down for more than 30 minutes during business hours. They are also proactive with maintenance to keep everything updated and avoid issues.

Michelle Slate Run Dental

20 Years and Counting!!

For me it’s two-fold – the consistency we’ve been able to maintain between our sales contact and our technical support staff. They know our company and know our needs because they are familiar with us. Along with the consistency with our technical support staff, is also the knowledge they bring to our organization. We are small firm but highly regulated. Their technical expertise regarding our network needs as well as overall business knowledge when unique projects pop is a critical support function.

There is no bureaucracy in the way to getting the support I need when I need it. I have direct contact with my network consultant and my sales contact. Issues pop up all the time and needing quick resolution is the nature of the beast. Franklin is my most responsive 3rd party vendor!

One of the first decisions I made as a new VP 20 years ago was to hire Franklin. They have worked with me as a partner more than a client and have helped me in many different areas from technical to business processes and flows as well as getting us in touch with other third-party vendors when necessary. Can’t say enough good things based on my 20 years of experience with them.

Kurt Kluth VP of Information Technology
American Share